Corrections Policy

Immediate Response

• Errors are investigated immediately upon identification
• Corrections are made as soon as verification is complete
• No correction is too small to address promptly
• Editorial team is notified of all corrections

Verification Process

• All reported errors are thoroughly investigated
• Original sources are consulted when possible
• Multiple verification methods are used
• Editorial oversight ensures accuracy of corrections

Implementation

• Corrections are clearly marked and prominently displayed
• Original incorrect information is preserved for transparency
• Correction notices explain the nature of the error
• Timestamps indicate when corrections were made

We encourage readers to report errors through multiple channels:

Contact Methods

• Email: corrections@illuminews.com
• Contact Form: Use our online contact form
• Social Media: Direct message on our social platforms
• Phone: +1 (555) 123-4567 during business hours

Information to Include

• URL or title of the article containing the error
• Specific description of the error
• Correct information with sources if available
• Your contact information for follow-up

Response Timeline

• Acknowledgment within 24 hours
• Investigation completed within 48 hours
• Correction published within 72 hours if verified
• Follow-up communication with reporter

Visibility and Placement

• Corrections appear prominently at the top or bottom of articles
• Correction notices are clearly labeled as "Correction" or "Update"
• Significant corrections may warrant separate articles
• Social media corrections are posted on relevant platforms

Content Requirements

• Clear explanation of what was incorrect
• Accurate replacement information
• Date and time of correction
• Preservation of original text when appropriate

Language and Tone

• Direct and clear language
• No defensive or evasive wording
• Acknowledgment of the error
• Professional and respectful tone

In rare cases where an article contains fundamental errors that cannot be adequately corrected, we may retract the entire piece:

Grounds for Retraction

• Articles based on fabricated or completely false information
• Content that violates our ethical standards
• Stories that pose legal or safety risks
• Articles where the core premise is fundamentally flawed

Retraction Process

• Thorough investigation by senior editorial staff
• Consultation with legal counsel when necessary
• Clear retraction notice explaining the reasons
• Preservation of the original article with retraction notice
• Notification to relevant parties and platforms

Post-Retraction Actions

• Review of editorial processes to prevent similar issues
• Additional fact-checking procedures if needed
• Staff training or policy updates as appropriate
• Public accountability measures when warranted

Sometimes our reporting, while accurate, may benefit from additional context or clarification:

When Clarifications Are Used

• When accurate information could be misinterpreted
• To provide additional context that enhances understanding
• To address reader confusion about complex topics
• To update developing stories with new information

Clarification Standards

• Clearly labeled as "Clarification" or "Editor's Note"
• Explanation of why clarification was needed
• Additional context or information provided
• Timestamp indicating when clarification was added

Public Record

• All corrections are preserved in our archives
• Correction history is maintained for each article
• Regular reporting on correction statistics
• Analysis of error patterns to improve processes

Learning and Improvement

• Regular review of correction patterns and causes
• Staff training based on common error types
• Process improvements to prevent future errors
• Reader feedback integration into editorial practices

Editorial Accountability

• Senior editors review all significant corrections
• Root cause analysis for serious errors
• Individual accountability for repeated errors
• Continuous improvement of editorial standards

For corrections, clarifications, or questions about our accuracy standards:

Corrections Team

Email: corrections@illuminews.com
Phone: +1 (555) 123-4567
Address: Illuminews Corrections Department
123 News Avenue
New York, NY 10001
United States

Editorial Leadership

For serious concerns about editorial standards or systemic issues:

Editor-in-Chief: editorial@illuminews.com
Managing Editor: managing@illuminews.com

Response Commitment

• All correction requests acknowledged within 24 hours
• Investigation completed within 48 hours
• Corrections published within 72 hours if verified
• Follow-up communication provided to all reporters